Terms and Conditions

Upon Paying a Deposit to 365 hot tub hire you agree to the folowing terms and conditions

Instructions are to be followed and adhered too at all times.

Terms and conditions should be read and adhered too at all times.

Please note while our Hot Tubs are to be used for recreational purposes, there is always a risk of drowning when dealing with water. It is therefore the hirer’s responsibility to make sure everyone in the Hot Tub is medically fit.

It is also the hirers responsibility to make sure all minors/children are to be supervised by a responsible adult at all times whilst in and around the Hot Tub.

We strongly recommend that people do not consume alcohol or take any illegal drugs whilst using the Hot Tub. It will be up to you the hirer to make sure anyone entering the Hot Tub is not under the influence of drugs or alcohol at any time whilst in the Hot Tub.

Smoking in or around the Hot Tub is strictly prohibited. It will be up to you the hirer to make sure anyone entering the Hot Tub is not smoking at any time whilst in the Hot Tub.

Drinking from glass containers in or around the Hot Tub is strictly prohibited.

Fire pits/buckets or barbeques are not to be used around the Hot Tub.

No Electricals in or around the Hot Tub.

No pets or animals are allowed in or around the Hot Tub.

Hair clips, hair grips, make up or body jewellery of any type are not permitted in the Hot Tubs at any time.

You the hirer are responsible for the full hire period of the Hot Tub when you receive it, please take extra care to stop any sharp objects from being in or around the Hot Tub and also prevent people from jumping in or on the Hot Tub.

All Hot Tubs are to be in the same condition on collection as 365 Hot Tub Hire left them on delivery.

The hirer will supply the water for the Hot Tub for the hire period.

The hirer must make sure they have a suitable supply of electricity and it must be in close proximity (8meters) to where the Hot Tub will be placed.

The hirer will need to require a discharge point/drain close by in order for the Hot Tub to be drained of water at the end of the hire period. The hirer is advised that the final few inches of water cannot normally be drained/pumped out of the Hot Tub and will therefore be discharged onto the ground adjacent to where the Hot Tub is placed.

365 Hot Tub Hire require a flat level base to sit the Hot Tub on, this can be slabs, concrete, blocks or any firm hard standing. If you do not have adequate standing for our Hot Tubs we advise you to notify us before hiring so we are able to assess whether or not we can hire to you.

Deposit and Refunds

By paying the £50 deposit you are agreeing to all terms and conditions set by 365 hot tub hire

We at 365 Hot Tub Hire require a deposit of £50. This will be refunded upon collection and inspection of the Hot Tub supplied and Gazebo (where supplied). If there is no damage to the Hot Tub, Hot Tub Cover and Gazebo (where supplied) or any additional hired items which have been left as part of your hire, nothing is stolen and we have access to our Hot Tub, Hot Tub Cover and Gazebo (where supplied) and any additional hired items which have been left as part of your hire at the Collection time specified by 365 hot tub hire, your deposit will be refunded.

The hirer is liable to pay all costs related to any damage caused by any misuse and not covered by the £50 deposit. The hirer will be billed accordingly, this will include a cleaning fee if the Hot Tub, Hot Tub Cover and Gazebo (where supplied) is excessively dirty from soiling, bodily fluids, mud, vomit etc.

In the event of adverse weather conditions being forecast (ie: strong winds, gales etc) it will be the hirers responsibility to take the Gazebo (where supplied) down to prevent damage to the Gazebo. If the Gazebo (where supplied) is damaged the hirer will then be liable to pay all costs relating to any damage caused by the above or any other misuse that is not covered by the £50 deposit.

If the hirer refuses to willingly pay for a damaged or stolen (if this be the case) Hot Tub, Hot Tub Cover and Gazebo (where supplied), we will pursue for lost monies in a small claims court. If this becomes the case then lost hire time will also be claimed for.

If our equipment fails or has failed and a test at our premises confirms that it is our Hot Tub or pump at fault, a refund will be given. However if the Hot Tub has been used we will not issue any refund unless it is completely clear that our equipment is at fault. Please note that normal operating temperature is 35 – 40 Degrees Celsius.

Stolen, Damage or Loss of any equipment

It is the hirer’s sole responsibility to be in charge and to take care of the Hot Tub, Hot Tub Cover and Gazebo (where supplied) provided and all the equipment hired. If the Hot Tub, Hot Tub Cover and Gazebo (where supplied) or any of our equipment is damaged or lost then the hirer will be responsible in providing payment to 365 Hot Tub Hire in order for us to recuperate our loss.

If the Hot Tub, Hot Tub Cover and Gazebo (where supplied) is stolen it is the hirer’s responsibility to inform the police and 365 Hot Tub Hire, the hirer is to provide the police with 365 Hot Tub Hire’s information.

It is the hirer’s responsibility to provide payment to 365 Hot Tub Hire in order for us to recuperate our loss, it is also the hirer’s responsibility to provide 365 Hot Tub Hire with the police reference number.

We recommend that you the hirer, take out your own insurance to cover our Hot Tub, Hot Tub Cover and Gazebo (where supplied) and other equipment provided for theft or damage.

Cancellations

If any cancellation is made within 14 days of booking all monies will be refunded unless there is less than 14 days until the hire period starts then the deposit will be kept to cover potential loss of rehiring for the dates which was booked at such short notice.

After 14 days the deposit will not be refunded if the hire is cancelled for any reason. If you wish to change the dates and it is more than 14 days before your hire date we can do this if we have availability and without any additional charges. If the changes are to be made within the 14 days leading upto your hire then this would be classed as a cancellation and the deposit would be kept by 365 hot tub hire and a new deposit would have to be paid to make the booking.

Booking

A £50 deposit is required at the time of booking to secure one of our Hot Tubs for the required period.

Until this deposit has been received, the booking is considered provisional

and is still classed as available for hire.

The full balance of the hot tub is required upon delivery but before set up of the chosen hot tub.

Payments

Deposit payment of £50 can be made by either PayPal, Cash, Cheque, Credit Card, Debit Card or Bank Transfer.

Cheques are to be made payable to Mr Stephen Strange or Mrs Sandra Strange.

Full payment for the hire of one of our Hot Tubs will need to be paid on the delivery date, before set up by Cash Payment.

Safety Instructions

You the hirer must make sure that everyone using the Hot Tub is properly instructed on how to use the hot tub safely and correctly and that everyone has read the instructions supplied by 365 Hot Tub Hire. 365 Hot Tub Hire takes no responsibility for any injuries caused to any person/people through any misuse of the Hot Tub and Gazebo (where supplied) or through any noncompliance of these Terms and Conditions.

Enter the water with care, make sure you test the water first too make sure it is not too hot.

At a temperature of 37 degrees Celsius or above (no hotter than 40 degrees Celsius) a person should not spend more than 15 minutes in the Hot Tub at any one time.

It is the hirers responsibility to take down the Gazebo (where supplied) if the weather deteriorates or becomes unsuitable in any way for the Gazebo (where supplied) to stay erected, to avoid any damage to the Gazebo and to the Hot Tub.

Instructions on how to take down and erect the Gazebo (where supplied) will be given and left by a 365 Hot Tub Hire employee on the delivery day.

Rules

You the hirer must make sure the Hot Tub is not misused at any time in any way.

Do not enter the Hot Tub with clothes on, suitable swimming attire only.

Plastic glasses only may be used in the Hot Tub.

Do not enter the Hot Tub with shoes on or any sharp objects on your person.

Do not dive or jump into the Hot Tub at any time.

Do not sit, stand or lie down on the Hot Tub cover at any time.

Do not sit, stand or lean over or on the Hot Tub sides at any time.

You the hirer must make sure that no more than the agreed amount of people for the chosen Hot Tub enter at any one time.

When the Hot Tub is not in use, you the hirer must make sure the cover remains on the Hot Tub to retain the heat.

Make sure you always leave the Hot Tub plugged in and switched on when not in use too, in order for the filtration/heating systems to work.

If there is a power failure or it is accidentally switched off, the Hot Tub will need to be switched back on and reset as shown in the setup demonstration by a 365 Hot Tub Hire employee on full setup.

You the hirer are to make sure everyone showers before using the Hot Tub.

Do not use any bubble bath, foam bath, soaps or washing up liquid of any description in the Hot Tub at any time.

Do not swing or hang yourself or anything else from the Gazebo’s (where supplied) poles or legs.

Do not pull or hang off any of the Gazebo’s (where supplied) side panels.

Chemicals

An employee of the 365 Hot Tub Hire will leave a chemical floater with the required dosage of chemicals needed inside the Hot Tub.

This floater should be removed from the Hot Tub when the Hot Tub is in use.

The floater should always be put back in and left in the Hot Tub when the Hot Tub is not in use.

Damages to your property.

365 Hot Tub Hire will not be held responsible for any damages to your property through hiring any of our Hot Tubs.

This includes any water damage or weight damage to structures, fittings and fixtures, garden or grassed areas as a result of the Hot Tub location.

It is the hirer’s full responsibility to make sure the area where the Hot Tub is going to be placed is suitable and will not cause any damage to their own property.

Limits of our Liability

All times and dates which we 365 Hot Tub Hire quote for delivery or collection of the Hot Tubs are approximate. Our delivery and collection times are normally between 9am-3pm. Please be aware that someone does have to be present while we setup the hot tub and someone will need to be available to watch the hot tub as it fills to switch off the hose and also turn the heater on to start the heating process. This is not something we do for the quoted price and if this is required we would need prior warning and also a extra fee would need to be charged to cover 2 employees time for 3-4 hours of filling time (£30-40).

All hot tubs need to be plugged direcly into a socket and not in any type of extension lead.

We will not be held liable for any delays caused by circumstances beyond our reasonable control.

365 Hot Tub Hire will try and inform you the hirer as soon as safely possible of any circumstances which may arise and cause the delivery or collection of the Hot Tubs to be late.

In Winter months some of the hot tub pumps are not able to function under 4 Degrees this is not normally a problem as we are normally able to get the pumps started but please be aware this can be an issue and 365 hot tub hire will also try to make sure the hire goes ahead by doing whatever is possible to allow the hire to go ahead but if not the whole hire amount including deposit would be refunded.

Other Terms

If any term within this contract cannot be agreed to or enforced then 365 Hot Tub Hire will not supply their equipment to you the hirer.

By hiring our Hot Tubs you the hirer agree to release 365 Hot Tub Hire and any of its employees from any and all Liabilities incurred during the hire or use of our Hot Tubs.

On hiring any of our Hot Tubs you the hirer agree to accept our Terms and Conditions and acknowledge that the use of the Hot Tub is at you the hirers own risk.

On Collection/After you’re Hire

365 Hot Tub Hire will arrive at the agreed time to collect our Hot Tub, unless there is any delays caused by circumstances beyond our reasonable control. If this case ever arises we will inform you the hirer.

We will always try and pump as much of the water as possible from the Hot Tub into a drain to avoid flooding your garden. However you the hirer are to be aware that this may not be possible depending on the location of your drain and the location you have chosen for us to place the Hot Tub. If this be the case you the hirer and 365 Hot Tub Hire will have to agree on a location for the water to be pumped/drained when the Hot Tub is emptied or for a more suitable place for the Hot Tub to go.

All equipment supplied must be returned in the same condition as 365 Hot Tub Hire left them, this includes, user guides/instructions, hoses, tap attachments, disco lights, spa bars and Gazebos (where supplied) and all Gazebo sets, this includes side panels, floor pegs and leg weights (if all these are supplied).

The Terms and Conditions set out are subject to change at any time without notice.

Hot Tub Hire - Special Occassions

You can hire a hot tub for a simple relaxing weekend. But why not add someting extra for those special ooccassions including: Birthdays, Anniversaries, Barbecues, Garden Party, Hen Party, Stag Party, Fathers Day, Mothers Day, Christmas, New Year, just about any celebration that takes your fancy!.

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To talk to us about hot tub hire, please call us on 07580 468882. You can also connect with us on FaceBook, Twitter and YouTube

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